Accessing Your Hershey Medical Center Records: A Step-by-Step Guide
Getting your medical records from Hershey Medical Center can feel like navigating a maze, but it doesn't have to be. This guide will walk you through the process, answering common questions and offering tips to make it smoother. My name is Alex, and I've been helping people understand the intricacies of medical record access for years. I'll share my knowledge to demystify this often frustrating experience.
Imagine this: You're preparing for a new specialist appointment and need your complete medical history from Hershey Medical Center. Or perhaps you need to submit records for an insurance claim. Whatever the reason, accessing your own health information is your right, and it's crucial for your healthcare journey.
Let's dive into the details, addressing some common questions along the way.
How do I request my Hershey Medical Center medical records?
The most straightforward way to request your records is through the MyPennMedicine patient portal. This online portal allows you to access your test results, schedule appointments, and, importantly, request your medical records. If you haven't already, creating an account is quick and easy. You'll need some basic information, like your date of birth and medical record number.
If you prefer a more traditional approach, you can request your records by mail or fax. Hershey Medical Center provides contact information on their website outlining the necessary paperwork and addresses. Expect some processing time, which can vary depending on the volume of requests they receive.
What types of records can I request?
You are typically entitled to access all your medical records, including:
- Physician notes: These are the doctor's observations and diagnoses during your visits.
- Lab results: Blood tests, imaging scans, and other diagnostic results.
- Hospital discharge summaries: Comprehensive summaries of your hospital stay, including diagnoses, treatments, and discharge instructions.
- Radiology images: X-rays, CT scans, MRIs, and other imaging studies. Note that there may be a fee for the physical copies of these images.
How long does it take to receive my records?
Processing times can vary. The MyPennMedicine portal often offers faster access to certain record types, such as lab results. For complete record requests, mailed or faxed requests may take several weeks. Be sure to factor in sufficient processing time when making your requests.
Is there a fee for obtaining my medical records?
Hershey Medical Center may charge a fee for copying and processing your records. The exact fee can vary, so it’s best to check their website or contact them directly for the most up-to-date information. Some insurance providers may cover these costs, so check your policy for details.
What if I don't have my medical record number?
If you're unable to locate your medical record number, contacting Hershey Medical Center directly is the best solution. They'll be able to assist you in finding it.
Can I request my records electronically?
Yes, the MyPennMedicine patient portal offers electronic access to a substantial portion of your records. This is generally the fastest and most convenient method.
Remember, accessing your medical records is a crucial part of managing your health. By following these steps and utilizing available resources, you can navigate the process effectively and efficiently. If you continue to face difficulties, don’t hesitate to contact Hershey Medical Center’s patient relations department for assistance. They are there to help guide you through the process. Your health information is in your hands—take control and access it with confidence!
